Our Care
Out and about, not just delivered to
Support with shopping and everyday errands across Newcastle, North Tyneside and North Shields, so you can keep choosing your own things and stay part of local life.
Keeping your own routines going
Picking your own bread, having a word with the person on the till and knowing which shop does the better fruit are small things that add up to feeling independent. Where it is possible, we would much rather go shopping with you than for you.
When getting out is not practical that day, carers can do the shopping and the errands on your behalf and talk you through what they picked up. Either way, the choices stay yours.
What shopping and errand support can include
- Going to the supermarket or local shops together
- Shopping on your behalf when you prefer
- Writing the shopping list and checking cupboards
- Putting shopping away and rotating fresh items
- Collecting prescriptions and everyday items
- Posting letters and parcels
- Help with online shopping and deliveries
- Support to get to the bank, market or garden centre
A shopping trip often turns into the highlight of the week, so there is usually time for a coffee and a chat while you are out.
How shopping and errand support works
- Step 01
Knowing your shops
We note where you like to shop, what you usually buy and how you prefer to pay.
- Step 02
Clear money handling
Spending is agreed in advance and every receipt is kept and recorded, so families can see exactly what was spent.
- Step 03
Together where possible
If you want to come along, we plan enough time so the trip is unhurried rather than a dash round.
- Step 04
Errands folded in
Prescriptions, post and other jobs can be picked up on the same trip to save an extra journey.
Common questions
How is my money handled?
Any spending is agreed with you in advance, receipts are always kept and carers record the transaction. This protects both you and the carer.
Can I come with the carer?
Absolutely, and we encourage it where you feel up to it. Getting out, choosing your own items and seeing familiar faces is good for confidence.
Can you collect prescriptions?
Yes, collecting prescriptions from a local pharmacy can be included as part of your agreed support.
Which areas do you cover?
Newcastle upon Tyne, North Tyneside including North Shields, South Tyneside, Gateshead, Ponteland and selected communities across Northumberland, including areas such as Ashington and Blyth.
Shopping and errand support across Newcastle and surrounding areas
Newcastle upon Tyne • North Tyneside including North Shields • South Tyneside • Gateshead • Ponteland • selected communities across Northumberland such as Ashington and Blyth
See all areas we coverOther support you might need
Companionship
A friendly face for a cuppa and a chat, a walk along the Quayside or a trip into town.
Find out more
Domestic & Household Support
Practical help with everyday household tasks so your home stays comfortable and your routine runs smoothly.
Find out more
Meal Preparation
Help planning, shopping for and preparing meals you actually enjoy, cooked the way you like them.
Find out moreWant a hand with the shopping?
Start with a conversation. Our local team can listen to what matters to you and talk through the options available.