Areas We Cover
Local home care across Newcastle and surrounding communities
Our local team provides personalised home care and support across Newcastle, North Tyneside, South Tyneside, Gateshead, Ponteland and selected communities across Northumberland. Whether support is needed at home or out in the community, care is built around the person's routines, interests and independence.
Care that starts with where you live
Good care is local care. Our team knows the communities we work in, from the shops and cafés you use every week to the quickest route to a hospital appointment. That local knowledge shapes the support we provide.
The areas below show where we currently provide home care and community support. If you are close to one of these areas but not sure whether we cover you, just ask. We would rather have an honest conversation than make a promise we cannot keep.
Where we provide care
Newcastle upon Tyne
Including communities such as Jesmond, Gosforth, Heaton and Walker.
Find out moreNorth Tyneside
Including North Shields, Whitley Bay, Tynemouth and Wallsend.
Find out moreSouth Tyneside
Including communities such as South Shields, Jarrow and Hebburn.
Find out moreGateshead
Including communities such as Low Fell, Whickham and Birtley.
Find out morePonteland
Including Ponteland and nearby communities such as Medburn.
Find out moreSelected communities across Northumberland
Including communities such as Ashington and Blyth. We do not currently cover the whole county, so please check with our team.
Find out moreOur care area at a glance
Our local office is based in North Shields and we provide care across Newcastle and surrounding communities. If you are unsure whether we currently cover your postcode, contact our team and we will be happy to check.
Locations shown on this map
- Newcastle upon Tyne
- Jesmond
- Gosforth
- Heaton
- Walker
- North Shields
- Tynemouth
- Whitley Bay
- Wallsend
- South Shields
- Jarrow
- Hebburn
- Gateshead
- Low Fell
- Whickham
- Birtley
- Ponteland
- Darras Hall
- Medburn
- Ashington
- Blyth
- Cramlington
Walfinch Newcastle Office
Office 1, 80 Royal Quays Business Centre, Coble Dene, Royal Quays, North Shields, NE29 6DE
0191 429 2800Our local office is based at Royal Quays in North Shields.
Why local knowledge matters
Care does not stop at the front door. Our carers support people to keep using the places that matter to them, whether that is the local shops, a favourite café, a regular community group or a weekly appointment.
Because our team works in these communities every day, we understand the small things that make a difference: which bus route is easiest, where there is somewhere to sit and rest, and which groups and activities are running locally.
- Support in familiar local communities
- Help with shopping and errands
- Getting to and from appointments
- Visits to cafés and social activities
- Keeping up hobbies and community groups
- Staying connected to the places that matter to you
This is Time to Thrive in practice: support that helps people keep living their own life, in their own community, for longer.
Care services available in these areas
The same range of personalised support is available across all the areas we cover.
Looking for care in your area?
Talk to our local Newcastle team. We can check whether we currently support your area and discuss the type of care that would suit you.