Areas We Cover
Home care in Newcastle upon Tyne, shaped around your day
Personalised care and companionship across Newcastle upon Tyne, including Jesmond, Gosforth, Heaton and Walker, with support at home and out in the city whenever it helps.
Care from a team that knows Newcastle
Walfinch Newcastle supports people across Newcastle upon Tyne, including Jesmond, Gosforth, Heaton and Walker, with personalised care, companionship and practical help at home and out in the community. Our local office is based at Royal Quays in North Shields, with our care team supporting people across Newcastle and surrounding communities.
Newcastle is a city of distinct neighbourhoods, and life in each one looks different. Care is built around the person: the routine they already have, the people they see and the parts of the city that matter to them.
Staying part of city life
Living in Newcastle often means being close to everything: a familiar shop on the parade, a bus that goes straight into town, a park where the same faces appear each morning. Keeping hold of that is a real part of staying well.
Our carers can provide company and practical help so those routines carry on, whether that is a coffee on Chillingham Road, a wander through Jesmond Dene, a look round the Grainger Market or a trip to a regular appointment at the RVI.
- Company for trips into town and to local shops
- Support getting to hospital and GP appointments
- Walks in Jesmond Dene, Exhibition Park and local green spaces
- Help attending clubs, classes and community groups
- Keeping up with hobbies and weekly routines
Communities we support across Newcastle
Our local office is based in North Shields and we provide care across Newcastle and surrounding communities. If you are unsure whether we currently cover your postcode, contact our team and we will be happy to check.
Locations shown on this map
- Newcastle upon Tyne
- Jesmond
- Gosforth
- Heaton
- Walker
Walfinch Newcastle Office
Office 1, 80 Royal Quays Business Centre, Coble Dene, Royal Quays, North Shields, NE29 6DE
0191 429 2800Our local office is based at Royal Quays in North Shields.
Care services in Newcastle upon Tyne
Care across the city can include a wide range of support, arranged around what matters to you.
- Personal care such as washing, dressing and getting ready for the day
- Medication support as part of your agreed routine
- Meal preparation and help at mealtimes
- Household tasks that keep home comfortable
- Companionship and friendly conversation
- Help with shopping and errands
- Support getting to and from appointments
- Dementia support from trained carers
- Respite care that gives family carers a break
- Evening, overnight and night care
- Getting out and about across the city
Time to Thrive in Newcastle
Care should help people carry on with their own life, not simply manage at home. Our Time to Thrive approach means support can include hobbies, friendships, local activities and the everyday outings that keep someone feeling like themselves.
For one person that might be a Saturday morning at the market. For another it is a quiet hour in the park, a church or community group, or watching the football with someone to talk to afterwards.
Common questions
Which parts of Newcastle do you cover?
We support people across Newcastle upon Tyne, including areas such as Jesmond, Gosforth, Heaton and Walker. If you are unsure whether we currently cover your postcode, contact our local team on 0191 429 2800 and we will be happy to check.
Do you provide home care in Jesmond and Gosforth?
Yes, we provide home care in Jesmond and Gosforth, subject to assessment and current availability. We also support people across Heaton, Walker and the surrounding neighbourhoods.
Can a carer help someone get into the city centre?
Care can include support with shopping, appointments, cafés, social activities and other outings depending on the person's care plan and agreed arrangements. We do not promise transport arrangements that have not been agreed as part of the care plan.
What types of home care do you provide in Newcastle?
Our support includes personal care, companionship, dementia support, medication support, meals, household support, respite, night care, shopping, appointments and getting out into the community.
How do I arrange care in Newcastle?
The first step is a conversation with the local team, followed by an assessment to understand the person's needs and preferences. Call us on 0191 429 2800 or send an enquiry and we will talk through the options.
Looking for home care in Newcastle?
Talk to our local team about support in Jesmond, Gosforth, Heaton, Walker or the wider city. We are happy to answer questions and help you explore the options.