Why Choose Us
Care that fits around your life
Choosing home care is a big decision. Here is what makes Walfinch Newcastle different, from how we match carers to how we keep quality under review.
Why families choose Walfinch Newcastle
Every care arrangement is different, but the things families tell us matter most tend to be the same. These are the principles we build our care around.
CQC rated Good
Walfinch Newcastle East is rated Good overall by the Care Quality Commission, with Good ratings in all five inspected areas.
A small, familiar team
Wherever possible, you are supported by a small and consistent team of carefully matched carers, so you see familiar faces.
Care built around you
Your care plan reflects your routines, preferences and goals, and is reviewed as your needs change.
Locally based and managed
Our office at Royal Quays in North Shields keeps our team close to the communities we support across the North East.
More than tasks
Through our Time to Thrive approach, support can include hobbies, appointments, outings and staying connected to your community.
Easy to talk to
You can call the office, ask us to call you back, or speak with the team during a visit. We would always rather hear from you early.
Quality you can check
We are registered with and inspected by the Care Quality Commission. You can read about our rating, what the inspection found and how we keep quality under review on our Quality and CQC page.
Read about our quality and CQC ratingCare across the North East
We provide home care across Newcastle upon Tyne, North Tyneside, South Tyneside, Gateshead, Ponteland and selected communities across Northumberland. Our local knowledge helps us plan visits sensibly and respond quickly when plans change.
See the areas we coverSupport that can grow with you
From companionship and help around the home to personal care, dementia care and night care, our services can be combined and adjusted as needs change.
Explore our care servicesStart with a conversation
If you are considering care for yourself or someone you care about, our local team is here to listen, answer questions and talk through what support could look like.